Shipping Policy

All orders are processed within 3-5 business days for Metro Manila, and 5-10 business days for provincial orders (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Charges and Delivery Lead Times

Rates are based on location and volumetric weight. Shipping charges for your order will be calculated and displayed at checkout. Delivery lead times are dependent on your area.

 

We ship all orders through Ninja Van, a reliable carrier specializing in online shopping delivery.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours (excluding weekends and holidays) for the tracking information to become available.

How can I reschedule if I am not available at the time of delivery?

Our driver will call you to check if you would like your parcel to be left at a secure location of your choice, or you will receive an email/SMS to reschedule the delivery.

How can I track my delivery status?

Enter your tracking number to start tracking your order. Track Order here. 

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